Refund policy

Many of the goods we sell are vintage or pre loved. This means they will often show signs of their previous life, including wear and tear and general ageing. Whilst many are restored or given a new lease of life they will still not be brand new. All items are ‘sold as seen’ and we try and take as accurate pictures as possible and ensure the descriptions are detailed.

We have every confidence in our brilliant goods. However if you would like to return the item please notify us within 24 hours and we will refund the cost of the items, excluding the shipping. The goods then need to be returned to us within 7 days and in the same condition they were received. You must also pay for the delivery costs back to us.

We strongly suggest you check the measurements very carefully before making a purchase.  Items cannot be returned because they do not fit or are too heavy for your walls.

We regret that we cannot offer refunds on customised orders, for example if something has been sprayed or painted or altered for you in anyway way. We also cannot offer refunds on commissions/bespoke orders.

In the event of goods being delivered damaged or not as ordered, please inform us within 24 hours so we can rectify the problem and/or offer a refund.