Shipping policy

We are very happy for our customers to pick up their goods from our studio in Rudgwick, West Sussex. Alternatively if you are local and within 10 miles of RH12 we will happily deliver free of charge. When you add your postcode at the checkout you will be able to see whether you qualify for free delivery.

Once your order has been processed we will make contact to arrange either a collection or delivery time. If you are further away and it’s more convenient for you we will organise a courier delivery to any UK destination at a cost and this will be shown at the checkout.

We can deliver most pieces of furniture for between £45 and £80. However, when delivering to places further afield, for example Scotland, Cornwall or Wales we might need to add a small surcharge. If you think a small surcharge may apply to you please contact us prior to purchase with your postcode and we will provide a custom delivery quote for the item/s.

When your goods are ready to be sent you will be provided with a delivery date and a three hour window so you know roughly when it will arrive. The delivery company we use deliver throughout the week and at different times depending on their route. Some flexibility is therefore appreciated but we will do our upmost to ensure the delivery day and time suits you. 

Due to new GSPR regulations we are unable to send items to the EU or NI.

We will endeavour to find the best, quickest and cheapest delivery option for you.

We aim to dispatch in-stock goods within 7 – 14 working days, though it does depend on where you live and it can take longer during busy periods.

If your order requires customisation or is a commission then delivery turnaround times will be between 2-4 weeks. During busy periods it may be longer.

For smaller and lighter goods we generally use Parcel Force or Royal Mail.

All of our items are packaged appropriately and with the view to keep costs down.

If you have any questions regarding delivery please do get in touch. We strive to provide the best possible service.

 

International Orders

Due to many of our goods being on the larger side and the changes in Europe we are unfortunately unable to deliver overseas. If you would like to discuss this further please email info@blueticking.co.uk or call 01403 288053.